We will send the professional workers to help you install the machines and run the machines ensuring the sampling system has no problem. Either maintenance and repair issue or wearing parts replacement could be solved.
TOP-SAMPLER has a creative research team including 25 top-notch technicians and 8 senior engineers who have obtained the doctorate or master degrees. Our own R&D makes us stronger.
Our service engineers are available 24 hours a day, reach the scene within 2 hours after receiving customer needs and deal with the problem of failure within 3 days.The service engineer cannot leave the scene if the failure is not resolved, only when the customer agree can they leave.
6S center, as a new service system that is introduced by TOP-SAMPLER firstly in the sampling industry, sampling system sales, spare parts supply, after-sales service, information feedback, product display, and professional training together has played a strong marketing and service functions.
Abundant Stock of spare parts and prompt logistic link.Quick Delivery of Spare Parts and Consumables.
TOP-SAMPLER will introduce the characters of all products before buying. Then TOP-SAMPLER will design a feasible scheme according to each client’s requirements.
ASTM D 7430
ISO 13909: 2